Velveteen Rabbit Luncheon Club and Secret Garden website Terms and Conditions.

Gift Voucher Terms & Conditions (£5, £10 and £20 denominations)

  • Gift voucher cannot be exchanged for cash or equivalent.
  • This offer can not be used in conjunction with any other offer or special promotion.
  • Voucher is valid for one year from date of purchase only.
  • Voucher can not be replaced if reported lost, damaged or stolen.
  • No photocopies accepted.
  • We reserve the right to not accept your voucher if we determine in our absolute discretion you have not used the voucher properly or have breached these T&Cs.

Afternoon Tea Voucher Terms & Conditions

  • Afternoon tea must be booked at least 48 hours in advance.
  • Afternoon Tea voucher cannot be exchanged for cash or equivalent.
  • The Afternoon Tea voucher cannot be used in conjunction with any other offer or special promotion.
  • The Velveteen Rabbit Luncheon club and the Velveteen Rabbit Secret Garden reserve the right to alter the value of the Afternoon Tea Voucher for special calendar events and seasonal promotions.
  • Afternoon Tea voucher is valued for one year from date of purchase only.
  • Voucher can not be replaced if reported lost, damaged or stolen.
  • No photocopies accepted.
  • We reserve the right to not accept your voucher if we determine in our absolute discretion you have not used the voucher properly or have breached these T&Cs.

Velveteen Rabbit Loyalty Card Terms & Conditions

  • Receive one stamp for every tea or coffee purchased at The Velveteen Rabbit Luncheon Club in Great Ayton and/or The Velveteen Rabbit Secret Garden in Northallerton and get your tenth drink free.
  • Free drink options are at the management’s discretion.
  • Tenth ‘free’ drink can not contain alcohol.
  • Card must be presented at time of purchase to receive a stamp, and when redeeming the ‘tenth free drink’.
  • No photocopies accepted.
  • One stamp per coffee or tea purchased only.
  • One card per customer.
  • Loyalty Card can not be replaced if reported lost, damaged or stolen, and the number of stamps collected will revert to zero upon issue of a new Loyalty Card.
  • Valid for one year from date of purchase only.
  • Use of the card constitutes your acceptance of these T&Cs.
  • We reserve the right to not accept your card if we determine in our absolute discretion you have not used the card properly or have breached these T&Cs.